Atlantic Global Forwarding Privacy & Security Policy
This Privacy & Security Policy (this "Policy") describes the types of personally identifiable information Atlantic Global Forwarding (“we” “our” “us”) receive and maintain in the ordinary course of business and what we do with that information. This Policy also describes how we safeguard that information. We may provide links to third-party websites that have different privacy and security practices. This Policy does not apply to information that may be collected by or that you may provide to third parties through websites that link to or from this or our other websites. If you are a resident of California, Virginia, Colorado, Connecticut, Oregon, Montana or Utah, please also review our State Privacy Notices which supplements this Policy.
Personal Information of Minors
We do not have actual knowledge about selling or sharing personal information of consumers under the age of 18. Additionally, none of our websites are directed to individuals under the age of 13. We do not knowingly collect any information from children under the age of 13. If we become aware that information is or has been submitted by or collected from a child under the age of 13, we will delete that information.
How We Collect Information
We collect information on our website, through our mobile application and during calls with you. We also obtain information from you and from third parties. For example, we collect and obtain information:
Using cookies and automatic collection methods. We and/or third parties we work with may collect information from the computer, tablet, phone, or other device that you install our mobile application on; that you use to access our website; or that you use to open an email or click on an advertisement from us. This collection includes automatically collected information, and generally does not include personal information unless you provide it through our mobile application or website or you choose to share it with us.
Methods we use include:
—cookies (which may be session-based or persistent, and are typically small data files that are stored on your hard drive or in connection with your Internet browser);
—web beacons or tags (small images embedded into websites or emails that send information about your computer, tablet, phone, or other device when you visit our website, use or mobile application, or open an email we send to you);
—website and mobile application log files (which we tend to create automatically in connection with access to and use of our website and mobile application);
—Flash cookies or Local Stored Objects (which may be placed using Adobe Flash software
—learn more about privacy and storage settings for Flash cookies here); and
—other technologies (which may be similar to or different than the methods noted above).
Personal Information We Receive and Maintain in the Ordinary Course of Our Business
As used in this Policy, the term "personal information" means financial and other personal information about an individual. "Persona information" includes, but is not limited to, first and last names, address, email address, income information, social security numbers and purchase information. "Personal information" does not include information that has been "de-identified" so that it no longer can reasonably be identified with a particular individual.
Information We Collect Through This and our Other Websites
When you visit this website or our other websites, we collect and store the following information (collectively, "Website Visitor Information"): the name of the domain and host from which you access the Internet, such as aol.com; the Internet protocol address of the host server you are using, such as ww3.aol.com; the name and version of your Web browser, such as Internet Explorer; the date and time you access the website; and if you came to us through a link from some other website, the Internet address of the website from which you linked to us, biometric information when you are logging in to your account(s) with us.
Cookies, Tracking Pixels and Tags: Some parts of this or our other websites may use "cookies," “tracking pixels,” or “tags,” all of which are small files of code placed on your computer or other internet-connected device when you connect to our websites. Our website may use a cookie, tracking pixel or tag in order to log which pages you visit on the website, to provide certain features during your visit to the website, to track your browsing activity over time and across third-party websites and to deliver targeted advertisements to you.
Third-Party Analytics: We also use third-party web analytics services, such as Google Analytics, to evaluate use of this and our other websites and to improve functionality. These services may use cookies, tracking pixels, tags, web server logs and web beacons to provide us with analysis of how visitors access and use the websites. Some of these services may also use this website data to provide and improve their products and services, but most use this data in an aggregated, non-identifiable form and do not share it externally. We and certain of our third-party service providers may also conduct surveys and use survey information and analytics to determine and report to us with recommendations on user satisfaction with website functionality and features.
Opting Out: You can decline or refuse to accept cookies, tracking pixels or tags by setting your cookie preferences on our website or by adjusting your browser’s cookie settings. We have also enabled the Global Privacy Control (“GPC”) on our websites to operate in a frictionless manner. If you download a browser or extension that supports the signal and then visit our website, the website will recognize the signal and you will immediately have performance and targeting cookies blocked. However, some features of the website may not function properly if you do this.
How We Use Person Information
• We comply with applicable laws and regulations in our use and disclosure of Personal Information.
• We do not sell or disclose Personal Information to consumer marketing companies.
• We use the information that we collect to conduct our business and to provide you with the best possible products, services, and experiences. We also may combine any or all of the information that we collect or obtain. Examples of how we use information include:
1. To provide you with products and services, such as to: fulfill your orders and process your payments; process, maintain and service your account(s) and memberships; and to provide you with products and services that we think you will like; To respond to you, such as when you: place an order; call us; make a request or inquiry; enter a contest or sweepstakes; complete a survey; or share a comment or concern;
2. For personalization of your experiences with us, including to: remember your interests and preferences; customize the products and services we share with you; facilitate your interactions with our stylists and salespeople; track and categorize your activity and interests on our website and mobile application, including by identifying the different devices you use; and to enrich your experience in our stores, on our website, and through our mobile application; For marketing and advertising, such as to: send you marketing and advertising communications; and to customize the marketing and advertising that we show you;
3. For analytics, such as to: understand how you use our website and mobile application; understand how you shop with us; determine the methods and devices used to access our website and mobile application; and improve our website and mobile application;
4. For our business purposes, such as: to operate and improve upon our business and lawful business activities; to maintain our programs, accounts, and records; for research; to determine your satisfaction with our products and services; to detect and prevent fraud or misuse of our services; and for any other business purpose that is permitted by law;
5. For legal and safety purposes, such as to: defend or protect us, our customers, you, or third parties, from harm or in legal proceedings; protect our rights; protect our security and the security of our customers, employees, and property; respond to court orders, lawsuits, subpoenas, and government requests; address legal and regulatory compliance; and notify you of product recalls or safety issues.
6. We use Personal Information for purposes of research and for modeling related to our business, our public purpose, and our websites. We may publish the results of our research, but we will not publish Personal Information about you in connection with the research or otherwise.
7. We may disclose Personal Information related to your use of this or our other websites to third parties who assist us with those websites. This may include information you provide as part of voluntary surveys about related issues taken after using or visiting those sites.
8. We disclose Personal Information as required by applicable laws, regulations, and court orders.
9. If you send us an email or message and provide your name or other Personal Information, we may use this information to research your question, to send an answer to your question and to deliver the requested information or service to you. We also may use this information to provide you with information in which we believe you will be interested; however, at any time, you may request that we stop doing this by contacting us in the manner described in the "How to Reach Us" section of this Policy.
10. We use Website Visitor Information for general statistical modeling, to measure the number of visitors to different pages on the website, and to evaluate, modify and enhance our websites and our business as we consider appropriate. We also use this information to monitor network traffic and to identify unauthorized access or unusual activity on the website. We may also use Website Visitor Information to help improve our services and visitors' overall experience.
How We Safeguard Personally Identifiable Information
We use administrative, technical, and physical safeguards to protect the security and confidentiality of personally identifiable information that we receive, including computer files and documents that contain the information. Our standards are designed to:
• Protect the security and confidentiality of the information;
• Protect against anticipated threats or hazards to the security or integrity of the information; and
• Protect against unauthorized access to or use of the information that could result in substantial harm or inconvenience to an individual, such as a borrower, consumer, or employee.
We restrict access to Personal Information to those who need to know the information for our business purposes. We follow a corporate records retention program that requires us to destroy information we no longer need for our business or reasonable archival purposes. We destroy, erase, or make unreadable such information prior to disposal as required by applicable law. Our policies and our agreements with third parties require appropriate security and confidentiality standards to protect the confidentiality of personally identifiable information (including Website Visitor Information) and prohibit its unlawful disclosure.
We strive to maintain a high standard of security and privacy. However, no information can be guaranteed to be completely secure, and we make no such warranty or guarantee.
Data Storage and Retention
Your Personal Information is stored by us on our servers or on servers of our third-party service providers. We retain Personal Information that we collect or receive for as long as we need to use it in connection with our business and may retain it thereafter as determined in accordance with our corporate records retention program and in compliance with applicable laws. We continue to treat all Personal Information that we retain in accordance with the requirements of applicable laws and regulations and this Policy. For additional information on retention of biometric data of employees, on-site contractors, and other individuals who work for or with us please also refer to our Biometric Information Privacy Policy.
Changes and Updates to This Policy
We reserve the right to change this Policy in the future. The amended version of this Policy will be posted on this website. When this Policy is updated, the date 'Last Reviewed or Updated' will appear at the bottom of this Policy.
How to Reach Us
If you have a question about the way your information is used or about our information practices, please contact us by sending an email to: help@agfus.com
AGFUS Service Guarantee
Protecting your order information is a priority for us. Thanks to our secure servers every information you fill-out on AGFUS.com will be safe.
We use secure technology to protect the security of your online information. This program is updated daily to provide the highest level of protection.
To check the security of your connection, look at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https". This will happen when you are on the check-out page of our site.
All email recipients can opt-out of receiving emails by unsubscribed in the bottom part of any email.
Customers will be notified of any changes we make in our policy via email, help@agfus.com or phone: +1-914-407-4120. If you suspect that your information has been released to a third party, immediately call us to find out what has happened so we can help to clear it up.
If you have questions about this Policy or our privacy practices, please contact us at:
If you're not comfortable fillout information online (and would prefer to make your purchase via telephone), just give us a call at +1-914-407-4120. Our Customer Service representatives will be happy to assist you